Last updated: 04/05/2026

This Privacy Policy explains how Caotica (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit our webshop, purchase products, or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Data We Collect

We may collect the following types of personal data:

1.1 Information You Provide

  • Full name
  • Email address
  • Phone number (if provided)
  • Billing and shipping address
  • Payment details (processed securely via third-party providers)
  • Information shared during one-on-one sessions or design inquiries

1.2 Automatically Collected Data

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the website
  • Cookies and tracking data

2. How We Use Your Data

We use your data to:

  • Process and fulfill orders
  • Provide customer support
  • Deliver one-on-one sessions and design services
  • Communicate regarding your order or inquiries
  • Improve our website and services
  • Comply with legal obligations

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data based on:

  • Contractual necessity – to fulfill orders and provide services
  • Legal obligation – to comply with applicable laws
  • Legitimate interests – to improve services and prevent fraud
  • Consent – for marketing communications (if applicable)

4. Sharing Your Data

We do not sell your personal data.

We may share your data with:

  • Payment processors (for secure transactions)
  • Shipping providers (for order delivery)
  • Service providers (e.g., website hosting, analytics)
  • Legal authorities if required by law

All third parties are required to handle your data securely.

5. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal and accounting obligations

6. Your Rights (GDPR)

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, contact us at the email below.

7. Cookies

We use cookies to:

  • Ensure website functionality
  • Analyze website traffic
  • Improve user experience

You can control or disable cookies through your browser settings.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

12. Contact Information

If you have questions about this Privacy Policy or your data, contact:

Email: info@caoticaworld.com
Business Name: Caotica

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.